Welcoming Francophones to your Business

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Name: Welcoming Francophones to your Business
Date: March 24, 2017
Time: 1:00 PM - 4:00 PM EDT
Registration: Register Now
Event Description:

Who should attend?
  • Do you have unillingual staff in a bi-lingual community?
  • Looking for ways to do a better job of welcoming your French speaking customers?
Why should you attend?
  • It is estimated that many local retail customers speak French as a first language.  This number increases in the summer with tourists and visitors.
  • Visitors from Quebec rate being greeted and served in French, as well as having billingual information available, as very important to their tourist experience.
  • In this seminar, we will discuss little changes that will make your business more welcoming, ensuring repeat customers and stress free staff.
  • Learn strategies to maximize results with as little investment as possible.  Customer service can be fun and profitable?
What you will learn?
  • Share your experience to date and learn about the customer service expectations of your neighbours.
  • Greetings and simple phrases that will make your customers feel welcome.
  • The importance of signage and other easy ways to get your message across.
  • Leave with quick and inexpensive tips for a more francophone friendly business this year?

Event Sponsors:
  • Small Business Centre
  • Quinte West Chamber of Commerce
  • City of Quinte West
  • City of Quinte West
Quinte West Library, Multi-Purpose Room
Date/Time Information:
Friday March 24, 2017
1:00pm to 4:00pm
No-Charge to attend.  Seating is limited to 20
Set a Reminder:
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