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BEGIN:VEVENT
DTSTART:20170324T170000Z
DTEND:20170324T200000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Welcoming Francophones to your Business
DESCRIPTION:Who should attend?\n\n\n	Do you have unillingual staff in a bi-lingual community?\n	Looking for ways to do a better job of welcoming your French speaking customers?\n\nWhy should you attend?\n\n\n	It is estimated that many local retail customers speak French as a first language.  This number increases in the summer with tourists and visitors.\n	Visitors from Quebec rate being greeted and served in French\, as well as having billingual information available\, as very important to their tourist experience.\n	In this seminar\, we will discuss little changes that will make your business more welcoming\, ensuring repeat customers and stress free staff.\n	Learn strategies to maximize results with as little investment as possible.  Customer service can be fun and profitable?\n\nWhat you will learn?\n\n\n	Share your experience to date and learn about the customer service expectations of your neighbours.\n	Greetings and simple phrases that will make your customers feel welcome.\n	The importance of signage and other easy ways to get your message across.\n	Leave with quick and inexpensive tips for a more francophone friendly business this year?
X-ALT-DESC;FMTTYPE=text/html:<br />\n<strong>Who should attend?</strong>\n\n<ul>\n	<li>Do you have unillingual staff in a bi-lingual community?</li>\n	<li>Looking for ways to do a better job of welcoming your French speaking customers?</li>\n</ul>\n<strong>Why should you attend?</strong>\n\n<ul>\n	<li>It is estimated that many local retail customers speak French as a first language. &nbsp\;This number increases in the summer with tourists and visitors.</li>\n	<li>Visitors from Quebec rate being greeted and served in French\, as well as having billingual information available\, as very important to their tourist experience.</li>\n	<li>In this seminar\, we will discuss little changes that will make your business more welcoming\, ensuring repeat customers and stress free staff.</li>\n	<li>Learn strategies to maximize results with as little investment as possible. &nbsp\;Customer service can be fun and profitable?</li>\n</ul>\n<strong>What you will learn?</strong>\n\n<ul>\n	<li>Share your experience to date and learn about the customer service expectations of your neighbours.</li>\n	<li>Greetings and simple phrases that will make your customers feel welcome.</li>\n	<li>The importance of signage and other easy ways to get your message across.</li>\n	<li>Leave with quick and inexpensive tips for a more francophone friendly business this year?</li>\n</ul>\n<br />\n<br />\n&nbsp\;
LOCATION:Quinte West Library\, Multi-Purpose Room
UID:e.1862.544
SEQUENCE:3
DTSTAMP:20260505T203958Z
URL:https://business.quintewestchamber.ca/events/details/welcoming-francophones-to-your-business-544
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