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Welcoming Francophones to your Business

Event Sponsors

Small Business Centre
Quinte West Chamber of Commerce
City of Quinte West
City of Quinte West


Who should attend?

  • Do you have unillingual staff in a bi-lingual community?
  • Looking for ways to do a better job of welcoming your French speaking customers?
Why should you attend?
  • It is estimated that many local retail customers speak French as a first language.  This number increases in the summer with tourists and visitors.
  • Visitors from Quebec rate being greeted and served in French, as well as having billingual information available, as very important to their tourist experience.
  • In this seminar, we will discuss little changes that will make your business more welcoming, ensuring repeat customers and stress free staff.
  • Learn strategies to maximize results with as little investment as possible.  Customer service can be fun and profitable?
What you will learn?
  • Share your experience to date and learn about the customer service expectations of your neighbours.
  • Greetings and simple phrases that will make your customers feel welcome.
  • The importance of signage and other easy ways to get your message across.
  • Leave with quick and inexpensive tips for a more francophone friendly business this year?


 

TODO
Register

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Date and Time

Friday Mar 24, 2017
1:00 PM - 4:00 PM EDT

Friday March 24, 2017
1:00pm to 4:00pm

Location

Quinte West Library, Multi-Purpose Room

Fees/Admission

No-Charge to attend.  Seating is limited to 20
 

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  • About Us
    • About
    • Board of Directors
    • Our Staff
    • Resources
    • Request for Information
    • Our Partners
      • City of Quinte West
      • Ontario Chamber of Commerce
      • Canadian Chamber of Commerce
      • Bay of Quinte Regional Marketing
      • Quinte Business Development Centre
      • Centre for Workforce Development
    • Contact
    • Accreditation
  • Business Directory
  • Events
    • Upcoming Events
    • Annual Events
    • Networking Events
    • Workshops & Seminars
    • Quinte Young Professionals Events
    • Quinte Business Achievement Awards (QBAA)
  • Membership
    • Become a Member
    • Membership Benefits
    • Testimonials
    • Chamber Plan Insurance
    • Discounts & Savings
    • Member Login
  • Advocacy
    • Advocacy In Action
    • Ontario Chamber of Commerce
    • Canadian Chamber of Commerce
  • More
    • Quinte West Business Centre
    • Quinte Young Professionals
    • Shop Local
    • Chamber Travel
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